Billing & Payment:
If you have insurance through a company that we have contracted with, we will bill your insurance company for the visit. We will require a copy of your insurance card and a driver’s license. All co-payments, co-insurances and deductibles are due at the time of visit, no exceptions. You will be responsible for any services denied by your insurance carrier as not medically necessary and/or not covered. We accept the following credit cards: Visa, Mastercard, American Express, Debit, and Cash.
If you are unable to keep an appointment, we ask that you kindly provide us with at least 24 hours notice. This courtesy, on your part, will make it possible to give your appointment to another patient.
Prescriptions/Prescription Refill Policy:
We regret that we cannot refill any prescriptions when appointments are missed. Please reschedule the appointment and ask for refills then. No prescription will be renewed if more than 1 year has passed since your last visit. Oral medications and some topical creams require you to have been seen within 6 months.
Please check with your pharmacy if you are unsure if you have any refills left.
You may call or email our office and leave a message with your name, birth date, name and dosage of medication, preferred pharmacy name, address, and phone number with prescription instructions. We can mail, fax or have the prescriptions at the front desk for you to pick up. Please allow 24 business hours for any refill. The on call physician after office hours will not refill medications.
Please call 770-754-0787 for Dr. Goodman during office hours for all non-emergency situations, including appointments, prescription refills and non-urgent questions. If you need to reach the doctor, please leave your message on the nurse’s line for your doctor. Do not leave messages on the on call/after-hours line for the physicians during business hours.
For a life threatening emergency, please call 911 immediately. For non-life threatening emergencies that cannot wait until office hours, please call the office, pick the option for the on call/after-hours line and you will be forwarded directly to your physician. Non-emergency calls will be returned the morning of the next business day.